Founded in 2012 and headquartered in Oak Hill, West Virginia, Priority Ambulance Service was built on a simple but powerful belief: every patient deserves compassionate, professional, and dependable care.
For more than a decade, we have proudly served the communities of Fayette, Wyoming, Raleigh, Nicholas, Summers, Mercer, Greenbrier, and McDowell Counties. These are not just service areas to us, they are our hometowns. They are where we raise our families, worship, coach ball teams, and stand beside our neighbors in their hardest moments.
Who We Are
Priority Ambulance Service is a locally driven Emergency Medical Services provider committed to delivering:
- Basic Life Support (BLS)
- Advanced Life Support (ALS)
- Interfacility Transports
- Emergency Response Services
- Critical Care Transports (CCT)
We are a team of EMTs, Paramedics, dispatchers, and support staff who believe that excellence in EMS starts with character. Skill matters. Speed matters. Equipment matters. But integrity and compassion matter most.
We are proud of our providers who show up day after day, often in challenging conditions, ready to serve with professionalism and heart.
What Makes Us Different
1. Compassion First
When someone calls for an ambulance, it is rarely a good day. We never lose sight of that. Whether it’s a routine transfer or a life-threatening emergency, we treat every patient with dignity, respect, and kindness.
We understand that healthcare is not just clinical, it’s personal.
2. Integrity Always
We operate with transparency, accountability, and high ethical standards. From compliance with state EMS regulations to responsible billing practices and operational oversight.
3. Community-Focused
As a West Virginia-based company, we understand rural healthcare challenges. Limited resources, long transport times, and weather obstacles. Our commitment is to ensure that even the smallest communities receive reliable EMS coverage.
4. Operational Excellence
We continuously evaluate our staffing, fleet readiness, response capabilities, and provider development to ensure we are improving, not standing still. Our leadership remains hands-on and engaged, focused on building strong morale, sustainable growth, and high clinical standards.
Our Beliefs
At Priority Ambulance Service, we believe:
- Strong teams create strong patient outcomes.
- Burnout is real, and supporting our providers matters.
- Community trust is earned through consistency.
- Growth must never come at the expense of quality.
- Every call represents someone’s family.
We strive to build a workplace culture where accountability and encouragement coexist, where high expectations are matched with real support.
Our Commitment to West Virginia
From Oak Hill outward, our mission has always been to strengthen emergency medical care across southern West Virginia. We work closely with hospitals, facilities, and healthcare partners to ensure safe and appropriate patient transport.
We are committed to expanding access, improving service reliability, and investing in the people who make EMS possible.
Looking Forward
Since 2012, Priority Ambulance Service has grown because of one thing: trust.
As we continue to serve Fayette, Wyoming, Raleigh, Nicholas, Summers, Mercer, Greenbrier, and McDowell Counties, our mission remains the same:
To provide dependable, compassionate, and professional emergency medical services, without compromise.
When you call Priority, you are not calling a corporation.
You are calling neighbors who care.